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AiMT

AiMT Merchant Privacy Policy

Last Updated: January 16, 2025

Introduction

AiMT Merchant (hereinafter referred to as "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect the personal information of merchants who use our AiMT Merchant application (the "App") in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).

Information We Collect

We collect information necessary to provide our merchant services, including:

Business Information:

  • Business name and registration details

  • Business address and contact information

  • Industry type and business category

  • Bank account information for payment processing

Personal Information of Business Representatives:

  • Name and identification details

  • Contact information (phone number, email address)

  • Login credentials

  • Employment position and role verification information

Transaction and Usage Data:

  • Payment transaction records

  • Order processing information

  • App usage patterns and preferences

  • Device information and technical data

  • Location data when using the App

How We Use Your Information

We use your information for the following purposes:

Service Provision and Improvement:

  • Processing payments and transactions

  • Providing merchant services and support

  • Improving our App functionality and user experience

  • Conducting business analytics and performance monitoring

Security and Compliance:

  • Verifying merchant identity and credentials

  • Preventing fraud and unauthorized access

  • Complying with legal and regulatory requirements

  • Maintaining transaction records for audit purposes

Communication and Support:

  • Sending service updates and notifications

  • Providing technical and customer support

  • Sharing important account information

  • Marketing communications (with your consent)

Information Sharing and Disclosure

We may share your information with:

Service Providers:

  • Payment processing partners

  • Cloud service providers

  • Analytics and security service providers

  • Professional service providers (e.g., auditors, legal advisors)

Regulatory Bodies:

  • Monetary Authority of Singapore (MAS)

  • Other relevant regulatory authorities

  • Law enforcement agencies when required by law

Data Security

We implement robust security measures to protect your information:

  • Encryption of sensitive data

  • Secure data storage and transmission

  • Regular security assessments and updates

  • Access controls and authentication mechanisms

  • Security incident response procedures

Your Rights and Choices

Under the PDPA, you have the right to:

  • Access your personal data in our possession

  • Request correction of incomplete or inaccurate data

  • Withdraw consent for specific data processing activities

  • Request information about our data protection policies

  • File a complaint about our data handling practices

Data Retention

We retain your information for as long as necessary to:

  • Provide our services

  • Comply with legal and regulatory requirements

  • Resolve disputes

  • Enforce our agreements

Updates to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes through the App or email.

Contact Us

For privacy-related inquiries or to exercise your rights under the PDPA, please contact our Data Protection Officer:

Email: privacy@aimt-horizon.com

Address: 8 WILKIE ROAD #03-01 WILKIE EDGE SINGAPORE (228095)

Phone: +65 97867883

We will respond to your requests within 30 days as required by the PDPA.